Account Relationship Manager

About SMN Group At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals. Find out more about what we do here: Placement: Jakarta | Jawa Timur | Jawa Tengah What You Will Do: Build a professional relationship continuously with existing client by build intense communication, support activities that needed, etc in order to maintain existing client and ensure their needs. Perform intense communication with existing client to explore any possibilities of business enlargement and collaborate with sales team to be follow up. Explore new business opportunities by gathering information from any resources and collaborate with sales team. Provide the best service from end to end including resolve any issues and/or problems within the coverage area as a part of after sales services to maintain a good level of customer satisfaction. Prepare periodically report to provide update progress and ensure all issues can be solved. Provide recommendation analysis in order to ensure the target are achieved. Perform collaboration with other stakeholders by performing coordination with internal and/or external stakeholders to ensure the operational running smoothly. What You Will Need: Min. 4-6 years at the same field. Min. Bachelor degree in any major. Excellent verbal and written communication skills. Product Knowledge. Persuasive and negotiation skills. Good interpersonal skills. Customer Oriented. Positive, can-do attitude, well-organized and extremely detail-oriented. Able to thrive in a fast-paced, client-centric teamwork environment. Reporting Management. Fluent in English both oral and spoken What We Offer: You will be part of one of the fastest-growing connectivity solution provider companies in Indonesia. You will be part of a fast-growing team that continuously strives for delivering client satisfaction. Competitive benefit and exceptional career experience. Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.