Janitorial Account Manager

***Peak Workforce Solutions (Newbold) is seeking a Janitorial Manager for our client in Tulsa, OK who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties.***

The Janitorial Account Manager is responsible for overseeing all cleaning and maintenance operations within a shopping mall environment. This role ensures high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

**Compensation and Benefits:**

**Salary: $56,000 per year**

**Benefits:**

• Competitive base salary
• Company laptop and cell phone
• Paid vacation/holiday
• 401K with company match
• Health/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program

**Management**

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces
• Ensure compliance with cleaning schedules and quality standards
• Conduct regular inspections to maintain a clean, safe mall environment

**Staff Supervision**

• Recruit, train, schedule, and supervise janitorial team members
• Monitor performance and provide coaching, feedback, and disciplinary actions when needed
• Ensure proper staffing levels for peak and off-peak hours

**Client Relations**

• Serve as the primary point of contact for mall management and tenants
• Address concerns, complaints, and service requests in a timely and professional manner
• Maintain strong relationships to ensure customer satisfaction

**Quality Control**

• Implement and maintain cleaning standards and procedures
• Perform routine audits and inspections
• Ensure use of proper cleaning methods, equipment, and chemicals

**Safety & Compliance**

• Ensure all staff follow OSHA and company safety policies
• Maintain proper documentation for safety, incidents, and compliance
• Conduct safety training and enforce safe work practices

**Budget & Inventory Management**

• Manage labor costs, supplies, and equipment budgets
• Order and maintain inventory of cleaning products and equipment
• Identify cost-saving opportunities while maintaining quality

**Equipment Management**

• Coordinate with external vendors for specialized cleaning or maintenance services
• Ensure equipment is maintained, repaired, or replaced as needed