Marketplace Coordinator

Role Overview

The

Marketplace Coordinator

• manages and grows the Group’s presence across third-party
• online marketplaces — <Amazon.ae>, <Noon.com>, Trendyol, Tradeling, and Temu. The role owns
• day-to-day listing accuracy, inventory and pricing synchronisation, order fulfilment coordination,
• and channel performance, ensuring all of the Group’s pharmacy and wellness products are
• correctly represented, competitively priced, and consistently available across every active
• channel.

Key Responsibilities

• Listing management: Create, optimise, and maintain product listings across <Amazon.ae>,

• Noon, Trendyol, Tradeling, and Temu — including titles, descriptions, images, attributes,
• and category placement.

• Inventory & pricing sync: Keep stock levels and pricing accurate and aligned across all

marketplaces; flag discrepancies and prevent overselling or stock-outs.

• Order processing: Monitor and coordinate marketplace orders through to dispatch, liaising

with warehouse and logistics teams to meet platform SLAs and delivery deadlines.

• Content & SEO: Improve listing discoverability through marketplace SEO — keywords, A+

/ enhanced content, and adherence to each platform’s content guidelines.

• Promotions & deals: Coordinate participation in platform campaigns, flash deals,

coupons, and seasonal promotions in line with Group pricing strategy.

• Performance tracking: Monitor sales, account health, buy-box status, ratings, and returns;

prepare regular channel performance reports for the E-Commerce Manager.

• Compliance: Ensure all listings comply with marketplace policies and UAE regulatory

requirements for pharmacy, health, and wellness products.

• Issue resolution: Manage platform cases, listing suppressions, account notifications, and

customer queries escalated from marketplaces.

• Catalogue support: Assist with product data accuracy — GTINs/barcodes, ASIN

matching, and catalogue enrichment across channels.

Required Qualifications & Experience

• Minimum 2+ years of hands-on experience managing e-commerce marketplaces (Amazon

and/or Noon strongly preferred).

• Demonstrated experience with marketplace seller centrals (Amazon Seller Central, Noon

Partner, etc.).

• Strong working knowledge of listing optimisation, inventory management, and order

fulfilment workflows.

• Proficiency in Microsoft Excel / Google Sheets for catalogue and reporting work.
• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (preferred).
• Excellent written English; Arabic is an advantage.

Skills & Competencies

• High attention to detail and strong data accuracy.
• Analytical mindset — comfortable working with sales and performance metrics.
• Organised, deadline-driven, and able to manage multiple channels simultaneously.
• Proactive problem-solver who can navigate marketplace support and policy issues.
• Collaborative team player who coordinates well across warehouse, logistics, and

marketing.

Key Performance Indicators (KPIs)

• Listing accuracy and completeness across all active channels.
• Marketplace sales growth and buy-box / visibility share.
• Order fulfilment within platform SLAs and account health scores.
• Reduction in listing suppressions, stock-outs, and pricing errors.