Training Coordinator (m/f/x)
Luxair · Luxembourg
About The Role
Main Duties: Ensure Catering training complies with regulatory and legal standards, while consistently supporting service quality and food safety. Act as process owner for the Catering training and competency management framework, ensuring staff competence and operational consistency. Identify training needs based on regulatory requirements, audits, incidents, operational performance and business priorities. Develop, implement and monitor the Catering Training Plan, ensuring effectiveness, reliability and customer satisfaction. Design, maintain and control clear, accurate and approved training materials, ensuring document control and traceability. Coordinate and deliver training sessions to ensure teams are fully prepared, qualified and operationally effective, and maintain complete training records. Monitor on-the-job application of training through on-site checks and address competence gaps via targeted refresher actions. Support internal, customer and regulatory audits, investigations and corrective/preventive actions related to training and performance. Drive continuous improvement by adapting training programs to evolving regulatory, operational and customer needs.
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