Account Manager - Electronics

• Your role
• You act as a key interface between customers and internal teams, combining commercial development with operational coordination.

Your main responsibilities

• Manage and develop a portfolio of existing customer accounts,
• Build strong relationships with customers and identify growth opportunities,
• Anticipate customer needs and align them with LACROIX capabilities,
• Coordinate cross-functional teams (program management, supply chain, quality, purchasing…),
• Support customer visits, audits and site tours,
• Contribute to sales pipeline development and marketing initiatives,
• Ensure follow-up of ongoing projects in collaboration with program management.

What makes this role unique

• A hybrid position between account management and program coordination , at the heart of industrial operations,
• Direct exposure to customers, production and cross-functional teams,
• A growing German market with strong development potential,
• An international and collaborative environment within a family-owned industrial group,
• A structured framework (tools, roadmap, marketing support) combined with real autonomy in customer management.

Your team and environment

• You report to the Sales organization, 
• You work daily with program management, purchasing, customer service and NPI teams,
• You interact with customers mainly based in Germany, with occasional international exposure,
• You will progressively build your own customer focus team depending on projects.

• Profile we are looking for
• You are comfortable navigating both technical and commercial topics in an industrial environment.

Essential skills and experience

• Experience or strong understanding of the EMS / electronics manufacturing environment,
• Ability to manage customer relationships and develop business opportunities,
• Strong communication and stakeholder alignment skills,
• Proactive approach with a clear focus on business growth,
• Ability to work in a matrix and cross-functional organization,
• Professional level in German and English.

Nice to have

• Experience in program management or project coordination
• Exposure to industrial, defense or HBAS markets

What you will find at LACROIX

• A hands-on role close to industrial operations and customer reality,
• A structured onboarding with mentoring and close support,
• Opportunities to evolve towards Key Account Management, Program Management or leadership roles,
• A company committed to sustainable and responsible industry,
• Flexible work organization combining site presence, customer visits and remote work.