Assistant Store Manager

The Assistant Bakery Operations Manager (ABOM) at our Strongsville, OH locations is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

KEY RESPONSIBILITIES

Operational Execution

• •Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
• •Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
• •Support ordering, inventory accuracy, and shrink control
• •Assist in schedule creation and labor execution to meet operational targets

Talent & Team Development

• •Support recruiting, interviewing, onboarding, and training of new staff
• •Deliver consistent coaching and real-time performance feedback
• •Hold team members accountable to standards while reinforcing a growth mindset culture
• •Ensure onboarding and training programs are executed to company standards

Leadership & Ownership

• •Manage bakery operations independently in the absence of the BOM
• •Model urgency, accountability, and operational discipline
• •Partner with BOM and Area leadership to identify operational gaps and implement solutions
• •Maintain continuity of operations during leadership transitions or staffing shortages
• •Other duties as assigned

WHAT SUCCESS LOOKS LIKE

• •Able to independently execute all BOM-level administrative and operational tasks
• •Bakery is fully staffed, trained, and operating at high standards
• •Strong culture of accountability and consistency
• •Acts as a reliable operational leader during any coverage scenario
• •Demonstrates clear readiness and upward mobility toward a BOM role

QUALIFICATIONS & EXPERIENCE

• •1+ year leadership experience in restaurant, retail, or hospitality operations
• •Strong operational discipline and attention to detail
• •Ability to coach and develop hourly team members
• •Comfortable working in fast-paced, high-volume environments
• •Ability to perform all bakery roles during peak business periods
• •Strong communication and problem-solving skills

SWEET POSITION PERKS

• •Competitive pay + bonus eligibility
• •Medical, dental, vision & pet insurance
• •Paid vacation + wellness days
• •Career development pipeline into BOM leadership
• •Free cookies every shift
• •Fun, fast-paced team culture