Senior Channel Solution Engineer

About Us

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together.

Our values

guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at

<Sitecore.com>

.

About the Role

We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partner

in LATAM

. As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our

channel

partner. Some of the largest and most complex enterprise solutions in the region, which will require a broad technical skillset and excellent business acumen and insight, will challenge you.

What You Will Do

Act as primary contact for designated partner, fostering

a

strong relationship across all levels

Understand

the

• partner's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
• Collaborate cross-functionally with internal teams to enable exceptional support
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements
• Support our partner’s sales teams with technical aspects of the Sitecore sales processes

Enable

and

assist

the

partner

in

the

• prospecting
• phase

to

deliver

the

• best
• possible
• solution proposal

Deliver

• bespoke
• demonstration
• scenarios

of

the

Sitecore

• software
• solutions

Develop

and

deliver

Proofs

of

Concept

to

Sitecore

• partner prospect
• organizations

Occasional

• public
• speaking

on

events

in

the

regions

Solution

• prototyping,
• delivery,
• skinning,

and

presentation

Spending

a

portion

of

• your
• time
• learning

and

upskilling

on

the

platform

and

new

and

• associated
• technologies

and

features.

Writing

• technical
• answers

and

proposals

to

RFP,

RFQ,

RFI

• from
• prospects

What You Need to Succeed

Experience

with

• combining
• technical
• elements

with

• business
• needs

and

• business
• requirements

of

the

clients

Experienced

• at
• demonstrating
• software
• using

a

• value
• based
• approach

Demonstrate

the

ability

to

• resolve
• more
• complex
• technical
• issues

and

integration

of

• multiple
• products

to

• create
• solutions

An

appreciation

and

understanding

of

• cross-channel
• digital
• marketing

Technologies

Ability

to

absorb

and

• integrate
• large
• amounts

of

information

in

• short
• timescales

Excellent

• team
• player,
• able

to

• work
• closely

with

• other
• technical
• sales

and

• business
• development
• colleagues,
• while
• at

the

• same
• time
• understand

the

value

of

self-drive,

and

the

ability

to

control

and

• prioritize
• own
• time
• independently

Additional Skills That Could Set You Apart (Highly Desirable)

Experience with Digital Experience Platforms (DXP), CMS,

DAM

MarTech, or enterprise software ecosystems

Understanding

of

the

MarTech

landscape

and

• trends
• including

SaaS

and

Headless

• content
• solutions
• Familiarity with enterprise buying cycles and multi-stakeholder sales processes
• Experience working with Microsoft-centric ecosystems (Azure, enterprise SaaS environments) is a plus

Language Requirements

• Fluent English (required)
• Fluent Spanish (required)

Proficiency in

Portuguese/Brazilian

Portuguese

is a strong advantage

Personal Attributes

• Self-starter with a high degree of ownership and accountability
• Comfortable operating across cultures and geographies

Why You Should Click ‘Apply’

Sales and Customer Success are the key to our success!

We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel it’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.

Great team and company culture!

You can find out more about our company culture in the

Sales and Customer Success team

and

• our commitment to creating a diverse and inclusive workplace,
• on our

YouTube Channel

• . Thanks to the work of every employee globally, Sitecore has been recognised for award-winning Culture by Comparably.
• Equal Opportunities at Sitecore
• Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion,
• gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.