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Front Desk Clerk

httpsladgovcomjobopenings · Vicenza, Italy

External listingfull-timeRecently

About The Role

Job Title: Front Desk Clerk

Work Hours

  • Full-Time (Approx. 35 hours/week)
  • Monday – Friday
  • 0800 – 1700 (Thursday starts at 1300)

Location

ACS Building 108, Caserma Ederle, Vicenza, Italy

Duties

  • Greet and assist walk-in and phone customers
  • Direct customers to appropriate ACS offices or installation agencies
  • Maintain Client Tracking System (CTS) with daily entries
  • Record customer details (name, rank, DOB, unit, contact info)
  • Update and manage ACS calendar and reservations daily
  • Maintain customer sign-in sheets and service records
  • Archive CTS and submit monthly reports by the 5th of each month
  • Ensure professional, confidential, and courteous service at all times

Qualifications

  • Experience in customer service or administrative support
  • Strong communication and interpersonal skills
  • Basic computer proficiency (data entry, tracking systems)
  • Ability to manage records and schedules accurately
  • Professional demeanor with strong attention to confidentiality

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