Lanai Air Guest Service Assistant Manager (Kapalua)

Lānaʻi Air is a critical component to the delivery of “high quality – high touch” service experience to every guest staying at the Four Seasons Lānaʻi and Sensei Lānaʻi Retreat. Lānaʻi Air is responsible for providing “point to point” consistency in service delivery between Oahu, Maui, Kona, or Lihue and Lānaʻi. The Guest Service Assistant Manager is responsible to oversee and supervise the Guest Service Screening Agents and Guest Service Agents by providing feedback and communicating Pūlama Lāna`i’s policies, procedures and goals.