German Client Support Agent - Lisbon, Portugal

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

Responsibilities as a Legal Online Operations Analyst

• Assist customers with booking of hotels, holiday packages and other travel-related services;
• Provide helpful and effective service for both in travel”and post travel questions;
• Assist customers with questions regarding payment, changes, cancellation,

Requirements for the Legal Online Operations Analyst Vacancy

Requirements

• Ability to work in a multicultural environment and as part of cross-functional teams;
• Must be fluent in English and German;

Benefits

• Accommodation package to Lisbon, Portugal (Includes apartment, expenses and flight reimbursement)
• Training and career development opportunities;
• A culture of respect and human empowerment;
• Very nice office space, served by several businesses and great access to public transportation