German Customer Support - Porto - LIS6

• Customer Support representative.
• Answering customer questions and executing orders in the first contact around the entire Service Retail
• Assist with phone banking ID and T-PIN & Postbank app setup.
• Card blocking/unblocking/exchange Recording of phishing cases
• Acceptance of payment transaction orders
• Product information
• Recording of complaints
• If necessary, also sale of products/services (not at the moment).

Requirements

• Good linguistic expression in German (C1+);
• Conversational English skills (B1+);
• Active listening;
• Enjoy customer service;
• Willingness to solve even difficult cases in the first contact;
• Resistance to stress.

Benefits

Competitive Salary

Investment in Training

Relocation Package

• Meal allowance
• Opportunity to grow your career
• Big multinational company, with a friendly international team