Business Helpdesk Agent with German

Your role You will be the first point of contact for users of procurement systems, supporting their daily work and ensuring everything runs smoothly. What you will do Support users in procurement tools Respond to queries and resolve issues Manage system access and authorizations Cooperate with IT and follow up on tickets Maintain and update data Create and improve knowledge materials Handle administrative and ad-hoc tasks Who we are looking for At least 2 years of experience (procurement, supply chain, sales or similar) Good command of German and English Experience with systems (e.g. SAP or similar) Detail-oriented and well-organized Problem-solving mindset What matters in this role Customer-oriented mindset Ownership and accountability Willingness to learn and share knowledge Openness to change