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Consultant - IT (Network Engineer)

Black Box · Bangalore, Karnataka, India

IT - Network / Systems / DB AdminOn-siteImported listingcontractabout 19 hours ago

About The Role

  • Hardware network solution deployments spanning geographical separation.

  • Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.

  • Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.

  • Network Security patching.

  • Cisco / Juniper Firewall experience required

  • Working closely with Cyber Security team to manage Security patches on allocated tasks

  • Handling global Network plat form and available to work in Shits, if needed

  • Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.

  • Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.

  • Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined

  • Actively and consistently, recommend and support all efforts to improve, simplify, automate and enhance day-to-day service delivery operations and the client experience.

  • Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.

  • Directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure.

  • Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint

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