Senior Learning & Development Director

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Learning & Development Director based in Netherlands.**

Are you an experienced Learning and Development leader passionate about building high-performing teams and shaping organizational growth through continuous learning? This is an exciting opportunity to establish and lead a global learning function within a rapidly expanding international digital finance and technology environment. You will design and implement a comprehensive learning strategy covering leadership development, employee onboarding, technical training, and sales enablement. Working closely with senior executives and cross-functional leaders, you will ensure employees have the knowledge, skills, and resources needed to perform at their best. You will also modernize learning experiences through digital platforms, AI-powered tools, and data-driven development initiatives. This strategic leadership position offers the opportunity to build a global team, influence company culture, and directly contribute to organizational performance and long-term business success.

Accountabilities:

• Develop, lead, and implement a comprehensive global Learning and Development strategy aligned with business priorities, organizational objectives, and company values.
• Build and manage learning programs that support employees throughout their professional journeys, from onboarding and foundational training to leadership development and advanced technical enablement.
• Design and deliver leadership development initiatives for first-time managers, experienced leaders, senior executives, and high-potential employees.
• Establish core professional development programs covering communication, feedback, coaching, decision-making, and effective people management.
• Oversee mandatory and compliance training in collaboration with Legal and Compliance teams, ensuring consistent implementation and completion across all international locations.
• Manage the company's Learning Management System (LMS), digital content library, and learning technology infrastructure, combining instructor-led sessions, online courses, and practical workplace learning.
• Partner with HR Business Partners to develop individual development plans, career progression frameworks, and succession planning initiatives.
• Establish meaningful learning performance indicators and evaluate the impact of development initiatives on employee performance, retention, productivity, and organizational readiness.
• Own and continuously improve the global employee onboarding experience, covering the entire journey from offer acceptance through the first 90 days of employment.
• Develop a consistent company-wide onboarding framework alongside tailored learning pathways for engineering, sales, operations, and leadership teams.
• Collaborate with Talent Acquisition, IT, Workplace Operations, and hiring managers to ensure a seamless onboarding experience across all offices and remote locations.
• Monitor onboarding effectiveness through employee feedback and time-to-productivity metrics, identifying opportunities to improve the new-hire experience.
• Lead the planning and execution of company-wide all-hands meetings, including scheduling, agendas, content development, and speaker preparation.
• Partner with senior executives, the CEO, and Internal Communications teams to develop key messages, communicate strategic priorities, and strengthen organizational alignment.
• Coordinate all-hands sessions across different time zones and delivery formats, including in-person, hybrid, and virtual events.
• Collect participant feedback and engagement data to continuously improve internal communication and company-wide events.
• Partner with Engineering, Product, and Security leadership to develop technical learning pathways covering platform architecture, blockchain and cryptocurrency fundamentals, security practices, and emerging technologies, including AI.
• Establish technical onboarding and certification programs that accelerate employee productivity and encourage continuous technical development.
• Promote a strong internal learning culture through technical presentations, knowledge-sharing sessions, documentation, and subject-matter expert programs.
• Develop and manage a comprehensive sales enablement strategy in collaboration with Sales, Business Development, and Marketing leadership.
• Own sales onboarding, ramp-up programs, product and market training, and messaging certification to ensure commercial teams are equipped to succeed.
• Create sales playbooks, training materials, and coaching programs to support sales managers and improve team effectiveness.
• Work with Compliance teams to ensure sales representatives communicate accurately and appropriately across regulated markets.
• Measure sales enablement effectiveness through performance indicators such as ramp-up time, conversion rates, win rates, and quota attainment.
• Build, lead, and develop a high-performing global team of learning, onboarding, and enablement professionals.
• Manage the function's budget, external vendors, learning technology investments, and operational resources.
• Act as a trusted strategic partner to senior business leaders and contribute to broader organizational decisions as a member of the People Leadership Team.

Requirements:

• At least 12 years of professional experience in Learning and Development, Talent Development, Organizational Development, or Learning Enablement, including a minimum of 5 years in a leadership or team management position.
• Proven experience building and scaling company-wide learning, leadership development, and employee onboarding programs from the ground up.
• Demonstrated expertise in designing and implementing strategic learning initiatives that support business objectives and organizational growth.
• Hands-on experience developing technical enablement, sales enablement programs, or both, with the ability to understand the specific development needs of different professional teams.
• Previous experience working in a high-growth, international organization with employees distributed across multiple countries and regions.
• Strong understanding of adult learning principles, instructional design, and modern learning methodologies, with the ability to create engaging and effective development programs.
• Proven ability to use data, performance indicators, and analytical insights to evaluate learning effectiveness and demonstrate measurable business impact.
• Excellent facilitation, presentation, and communication skills, including the confidence to deliver training and strategic presentations to senior executives and leadership teams.
• Strong leadership and stakeholder management capabilities, with experience building trusted relationships and influencing decision-making at executive level.
• Strategic and business-oriented mindset, with the ability to identify organizational challenges, translate them into learning solutions, and prioritize initiatives based on business value.
• Excellent organizational and project management skills, with the ability to manage multiple global initiatives, budgets, vendors, and competing priorities.
• Fluent English, with outstanding written and verbal communication skills.
• Nice to have: Previous experience in fintech, cryptocurrency, blockchain, financial services, or another regulated industry.
• Nice to have: Experience organizing large-scale corporate events, executive presentations, and company-wide all-hands meetings.
• Nice to have: Practical experience using AI-powered tools to develop, personalize, and optimize learning content and training experiences.
• Nice to have: Familiarity with learning and sales enablement platforms such as Workday Learning, Docebo, Highspot, or Seismic.
• Nice to have: Professional coaching certification, such as an International Coaching Federation (ICF) qualification.
• Nice to have: Additional language skills, particularly Arabic or Mandarin.

Leadership Profile:

• Builder mindset: Ability to create learning functions and programs from the ground up and scale them alongside organizational growth.
• Strategic business partner: Focuses on solving business challenges rather than simply responding to training requests.
• Results-oriented approach: Uses measurable outcomes to evaluate effectiveness and prioritize initiatives that deliver meaningful impact.
• Executive presence: Builds credibility with senior leaders, communicates confidently, and provides effective leadership coaching.
• Global perspective: Understands the complexities of international teams and designs learning experiences that accommodate different cultures, languages, and time zones.
• Continuous learner: Stays informed about developments in learning methodologies, emerging technologies, AI, and the broader digital finance industry.

Benefits:

• Professional development support: Access to a dedicated Study Growth Fund to support continuous learning, professional education, and career development.
• Global collaboration: Work alongside a diverse international team of professionals across multiple countries and regions.
• Career advancement: Benefit from professional growth opportunities within a rapidly expanding global organization.
• Internal mobility: Explore internal career opportunities and different professional pathways to support long-term career progression.
• Team events and networking: Participate in regular team-building activities, workshops, and internal events designed to encourage collaboration and innovation.
• Leadership impact: Take ownership of a newly established global Learning and Development function and shape its long-term strategy and direction.
• International exposure: Collaborate with senior executives and cross-functional teams across engineering, product, sales, operations, and people functions.
• Innovation-driven environment: Introduce modern learning technologies, AI-powered solutions, and scalable development practices.
• Strategic influence: Play a key role in strengthening organizational capabilities, leadership effectiveness, employee engagement, and business performance.