Surgical Scheduler - Orthopedics Stamford

Stamford Health is hiring a Surgical Scheduler for it's Orthopedics practice in Stamford!

Schedule: Monday-Friday 8:30 am – 5:00 pm and the location is Chelsea Piers, 1 Blachley Road, 2nd floor Stamford.

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

• Schedule surgery for all patients as necessary. Schedule post-operative appointments and enter into the physician’s schedule.
• Provide the patient with pre-operative instructions and answer any outstanding questions or concerns the patient may have regard the procedure as appropriate.
• Books surgeries for all patients (inpatient and outpatient) when the doctors are scheduled to be in the OR as appropriate.
• Collaborates with the Stamford Hospital Scheduling department to book all procedures Per protocol
• Review all CPT / ICD 10 codes with physicians for booking sheets.
• Write pre-operative request and fax to PCP or specialist as appropriate requested physician.
• Receive & Review pre-operative testing & history and physical from requested PCP’s or specialist as appropriate physician’s office and submit to pre-admissions department for review.
• Enter encounter into physician schedule.
• Scan all appropriate documentation including testing into patients medical record.
• Call insurance company for verification of CPT / ICD 10 codes for prior authorization.
• Document prior authorization in patients’ medical record.
• Receive and answer telephone calls from patients, regarding questions about surgery times and/or cancellations.
• Book all x-ray localizations with Central Scheduling (Radiology) for patients having breast excisions. As appropriate to specialty.
• Book Sentinal Node injections with Central Scheduling (Radiology) to coordinate with Lymph Node procedures. As appropriate to specialty.
• Coordinate surgeries with other physician offices for shared surgeries.
• Call PCP or specialist as appropriate requested physician office for patients to book the pre-operative clearance visit when possible.

• Call PCP’s specialist as appropriate requested physician office to follow up on medical clearance and testing for surgeon’s review if not received in specified timeframe according to current protocol.

QUALIFICATIONS/REQUIREMENTS

• Excellent telephone skills.
• Excellent customer service / communication skills.
• 2 years previous experience in a similar position preferred.
• HS Graduate or equivalent

Minimum salary:

$27.15 per hour

Maximum salary:

$32.88 per hour