Accounts Receivable Consultant (O2C) - 6 months FTC

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

We are looking for an experienced **Accounts Receivable (Billing & Collections) Consultant** to provide short-term support to Kpler's AR team during a period of transformation and project implementation.

This role will combine hands-on Billing and Collections support with additional expertise and capacity to support an experienced, high-performing team. You will help manage day-to-day operational activities, troubleshoot complex cases and contribute to ongoing process improvements and system implementation projects.

Working closely with the Billing Managers and wider Finance team, you will play an important role in maintaining effective operations while supporting the transition of new processes and systems into business as usual (BAU).

Responsibilities

• Support daily Billing and Collections activities, responding to operational queries and managing complex cases.
• Act as an experienced point of contact, troubleshooting and resolving complex operational issues across Billing and Collections.
• Provide additional hands-on operational support and capacity across the team as required.
• Support Billing and Collections Managers with ongoing transformation and implementation projects, contributing to process improvements, documentation and standardisation.
• Support User Acceptance Testing (UAT), system and process implementation, go-live activities and the transition into business as usual.
• Collaborate with Finance and cross-functional stakeholders on operational and project-related activities.
• Share knowledge and expertise across the team, supporting effective ways of working and consistent processes.

Skills and Experience

• Strong experience in Accounts Receivable, Billing and Collections.
• Strong working knowledge of NetSuite, Salesforce with practical, hands-on experience across Billing and Collections.
• Solid understanding of the end-to-end Order-to-Cash (O2C) process.
• Experience supporting transformation, process improvement or system implementation projects.
• Experience with reporting using Excel, Google Sheets and Looker.
• Hands-on experience with Billing and Collections operations, process documentation and standardisation.
• Experience supporting UAT and system or process implementation activities would be advantageous.
• Ability to quickly understand existing processes, work independently and provide effective operational support.
• Strong problem-solving skills, with a practical and hands-on approach to resolving issues.
• Excellent communication and stakeholder management skills, with a positive and constructive approach to collaboration.
• Comfortable working in a fast-paced environment and balancing day-to-day operational responsibilities with project priorities.