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Chief Marketing Officer, Factor Europe

hellofresh · Amsterdam, North Holland, Netherlands

On-siteImported listingfull-time3 days ago

About The Role

**About Factor**

Factor is the #1 ready-to-eat brand for people who see personal health as a key ingredient to achieving their goals. Developed by chefs and dietitians, Factor makes healthy eating effortless, enjoyable, and full of flavor. Part of the HelloFresh Group, Factor is the fastest-growing business in the group, and we are now building the next chapter in Europe.

**About the role**

We are looking for a senior marketing leader to own Factor's European growth. You will run the full marketing agenda across multiple markets: acquiring new customers efficiently, owning the P&L across countries, and building the partnerships and channels that will take Factor beyond direct-to-consumer. This is a lean, flat team that moves fast. You will have full accountability for European decisions, and you will work directly with the leadership team to shape where the business goes next.

**What you'll do**

  • **Scale new customer acquisition at efficient CAC.** Own the social-first growth engine (Meta, influencers, and partnerships) and keep it efficient as spend grows significantly.
  • **Own the P&L across multiple markets.** Set and deliver marketing plans, targets, and budgets, and make the trade-offs between markets and channels.
  • **Grow the partnerships network.** Expand our rolodex of influencers and strategic partners that feed the acquisition engine.
  • **Lead creative with a clear point of view.** Oversee creative functions and set a direction for how Factor shows up for customers.
  • **Partner with finance.** Work with finance on business planning, forecasting, and end-to-end customer retention.
  • **Prepare new growth channels.** Build toward new distribution channels such as retail and B2B over the next 12 to 18 months, establishing revenue lines beyond direct-to-consumer.
  • **Build and lead a lean, high-performing team.** Create clear accountability and keep the organization flat, adding capacity only where the opportunity is clear.

**What you'll bring**

  • **Senior marketing leadership at a scaled European subscription or e-commerce brand**, with a track record of growing new customer volume at efficient acquisition costs.
  • **P&L ownership across several countries.** You have been accountable for results, not only for marketing activity.
  • **General management experience.** This can come from business, strategy, or consulting roles, or from end-to-end management, including at a smaller company.
  • **Multi-market exposure.** You have led or covered several markets as part of your scope.
  • **Hands-on leadership.** You are comfortable diving deep yourself and are not only a manager of managers. Earlier-stage or high-growth experience is a strong plus.
  • **Data-driven judgment.** You are fluent in data and use it to make fast, clear decisions.
  • **Speed and agility, relentless prioritization, and a growth mindset.** You thrive in fast-moving environments and focus on what moves the business.
  • **Customer centricity.** You put the customer at the center and work well across functions, including operations and finance.

**What we offer**

  • Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
  • Access the "Benefits at Work" platform for discounts on brands like Nike, <Bol.com>, and IKEA.
  • You'll receive a HelloFresh laptop and phone.
  • Build your future with a pension plan through Aegon Cappital (age-based rates, 50/50 split).
  • Receive a 7,5% discount on additional health insurance at Zilveren Kruis (2026), plus free access to Headspace and OpenUp.
  • Get discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, plus free bootcamp classes (Amsterdam).
  • Benefit from a flexible hybrid work setup with a €2.45 daily remote work allowance.
  • Start with 24 days of annual leave (pro-rata), plus one additional day per year of service (up to 30 days total).
  • Full reimbursement for 2nd-class public transport to the office, and €0.23 per km for car/bicycle travel.
  • Participate internal/external opportunities aligned with our Job Framework, and join our cross-market mentoring program.
  • Enjoy fresh homemade lunches in the office (€20/month), weekly *vrij-mi-bo* (Friday drinks), quarterly strategy sessions, and team events.

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