Sr. CRM Account Executive

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. CRM Account Executive based in Canada.
In this senior enterprise sales role, you will drive the growth and market adoption of next-generation CRM and AI solutions across Eastern Canada. You will help large organizations transform complex business processes into measurable improvements in operational efficiency and customer experience. By connecting CRM capabilities with intelligent workflows and predictive AI, you will position integrated solutions as strategic foundations for enterprise-wide digital transformation. You will develop territory strategies, identify high-value opportunities, and build relationships with senior business stakeholders. Working within a collaborative, matrixed sales environment, you will partner with account teams and implementation specialists to develop compelling business cases and close complex deals. This role offers the opportunity to influence how organizations use AI and CRM to achieve meaningful business outcomes.

Accountabilities:

Develop and execute territory and account strategies focused on high-value CRM and AI opportunities.

Contribute industry-specific insights to account planning, identifying target customers and use cases with strong business and return-on-investment potential.

Prospect new CRM opportunities and build a sustainable sales pipeline within existing and new accounts.

Expand established customer relationships through consultative selling and strategic engagement.

Lead executive briefings, discovery workshops, and use-case pilots to identify business challenges and validate potential solutions.

Articulate the strategic and financial value of CRM and AI solutions to enterprise decision-makers.

Collaborate with account teams, solution implementation partners, and resellers to develop opportunities and secure new business.

Help enterprise leaders improve operational efficiency and deliver stronger customer experiences through integrated CRM and AI capabilities.

Requirements:

Currently based in Greater Montreal or Quebec City, Canada.

Professional fluency in both English and French.

At least seven years of experience selling enterprise software in a large, matrixed account team environment.

At least seven years of experience demonstrating and communicating the business value and ROI of CRM solutions to win complex enterprise deals.

Strong consultative sales, prospecting, account strategy, and stakeholder management capabilities.

Experience using AI in work processes, decision-making, or problem-solving, or the ability to critically assess how AI can be integrated into business functions.

Familiarity with AI-powered tools, workflow automation, AI-driven data insights, or the potential impact of AI on enterprise operations and industry practices.

Ability and willingness to travel approximately 30–50% of the time.

Benefits:

Base salary: CAD $197,300–$265,300 annually, as stated in the posting; the actual offer depends on qualifications, skills, competencies, and work location.

Additional equity, where applicable.

Competitive sales incentive and variable compensation, generally structured around on-target earnings (OTE).

Health plans and flexible spending account options.

Retirement savings plan with employer matching.

Employee stock purchase plan (ESPP).

Matching donations program.

Flexible time-away policy.

Family leave programs.

Flexible, remote, or office-based work arrangements depending on role requirements and assigned work location.