Part-Time Technology Coordinator

A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.

The Impact You'll Have
The Technology Coordinator is responsible for assisting the Director of Technology and Project management with various areas of the technological environment. They will collaborate with cross function teams and vendors to ensure top level customer support and tracking.

What You'll Do

Inventory management

Inventory ordering

Software setup and decommission

User adds/moves/changes

User audits

Vendor management and coordination

Support Placemakr team members with troubleshooting

Communicate effectively with clients and internal stakeholders

Work closely with cross-functional teams (development, support, sales) to align on project goals

Resolve any open items with vendor or departments to ensure full completion within expected SLA (service level agreement)

Identify opportunities for process improvement and efficiency

Additional Duties and Responsibilities, as assigned

What It Takes

Comfort with navigating and learning new systems

Associate’s degree or 2 years related experience

Strong customer service skills

Knowledge of basic networking terminology

Comfortable learning new systems and creating documentation

Excellent independent problem-solving skills and attention to detail

Excellent organizational skills and the ability to work on multiple projects concurrently

Excellent communication and interpersonal abilities

You embody our Community Norms. You Own It. You Make It Better. You Treat People Right.