Customer Service

Job Title: Customer Service

Hours: Full-Time
Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern.

About the Role

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities

• Respond to customer enquiries by phone, email, and in person.

• Resolve customer issues and complaints in a professional manner.

• Process customer requests and maintain accurate records.

• Provide information on products and services.

• Work closely with colleagues to deliver excellent customer service.

What We're Looking For

• Excellent communication and interpersonal skills.

• Strong organisational and problem-solving abilities.

• Positive, professional, and customer-focused attitude.

• Good IT skills, including Microsoft Office.

• Previous customer service experience is desirable but not essential.

What We Offer

• Supportive and friendly working environment.

• Training and development opportunities.

• Opportunity to grow within the business.