Enterprise Account Manager (Rosetta Stone Europe)

Join IXL Learning as an Enterprise Account Manager for Rosetta Stone Europe. In this role, you will develop relationships with German- and Spanish-speaking customers, drive successful implementation and customer satisfaction, and manage targeted campaigns for upselling and expansion. You will also analyze account data, run regular business reviews, and maintain accurate customer information in Salesforce. A high level of self-motivation, fluency in German and Spanish, and 3-4 years of experience in account management or sales are required.

• Establish and maintain relationships with German- and Spanish-speaking customers across Europe, providing support and strategies to drive successful implementation and customer satisfaction.
• Proactively contact customers to secure license renewals and drive expansion in the assigned territory; advise on purchasing options, prepare pricing proposals, and follow up through close.
• Coordinate, deliver, and track implementation services for targeted strategic accounts to achieve retention and expansion goals.

• A high level of self-motivation, energy, and drive to succeed
• Business-fluent German and Spanish (C1/C2) for daily customer communication, negotiations, and presentations; fluent English for internal collaboration
• Strong written and verbal communication skills
• Demonstrated ability to communicate, present, and influence credibly and effectively
• Bachelor's degree
• Proven organizational skills, close attention to detail, and superior time management
• 3–4 years of experience in Account Management/Customer Success, Renewal Sales, or Inside Sales
• Strong data analysis skills; comfortable turning usage and adoption data into customer insights and renewal risk signals
• Experience selling to HR or L&D buyers, or familiarity with the CEFR framework, is a plus
• Experience with Salesforce or a comparable CRM
• French and/or Italian is a plus