Assistant Relationship Manager - BB MBBF

JOB SUMMARY / INTRODUCTION

• Meet and exceed monthly and annual sales target objectives.
• Ensure penetration in the market through focus on New To Bank acquisition as well as solicit existing clientele.
• Do proper analysis of the case and provide all related information of the customer after the field visit is done.
• To be familiar with all policies, products and processes to ensure superior client on boarding experience.
• To proactively participate in Learning, Development and training programmes of the bank in order to be an effective sales personnel.
• Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated.

KEY RESPONSIBILITIES

Financial

Accomplish set sales and revenue objectives for all Products as per set business plan.

• Achieve monthly & annual set KPI objectives for MBBF as per the assigned role.
• Focus on New To Bank acquisition along with leveraging existing client base.
• To leverage on cross sell opportunities to ensure higher revenue per customer.
• Maintain Daily Sales Reports on sales performance for review by team leader and manager assets.
  

Learning & Growth

Participate in the assigned People Development and L&D programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Team.

• To ensure participation in assigned training, Learning & Development programmes.
• Awareness to competition offerings and offer suggestions to line manager to improve product/processes.
  

Internal Processes

Ensure implementation of prescribed Sales & Compliance processes as per Bank’s policies. Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise within respective Area.

• Adhere to Risk Control Assessment process across all areas of Business Banking Department – Selling, Client Onboarding, Fraud Control, Client Application & KYC Documentation etc.
• Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes.
• Ensure to bring quality and right customers to the franchise.
• Discuss the cases with stake holders and ensure support is provided.
  

Essential

• Requires good convincing and Negotiating Skills according to the complexity of business.
• Continuous suggestions on Changes and ways of improving FAB Products.
• To build and maintain effective business relationship with all colleagues.
• Identify any cross Selling opportunity for Other Business Divisions of the Bank.
• Education required: University Degree.
• Experience: 3–5 years of experience in Banking or in a Financial Industry.
• MBA / PGDM / Sales diploma or certification preferable.