French Speakers Customer Support - Porto

We are offering a great work experience in Porto, Portugal for a role as a Customer Service Specialist with French.

Why a Customer Service Specialist with French role is great for your professional and personal development:

• Live in Porto, Portugal and embrace multicultural experiences

• Represent a global brand

• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude

• Solving problems and creating positive experiences for every customer you speak with

• Following the brand's guidelines and quality standards on every interaction

• Logging and updating customer interactions in the relevant systems

• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in French, strong English skills
• Have experience in a Contact Centre
• Have a strong customer service-oriented skill.
• Can work as a team member, as well as independently.

Benefits

By joining this role, this is what you can expect:

• Work for one of the world's largest customer experience companies

• Access to an internal career-development program that fast-tracks you toward leadership roles

• Free comprehensive training with certification

• Private health insurance after training

• Renewable fixed-term contract

• Regular team activities: football tournaments, surf lessons, cultural events

Relocation Package is included:

• Flight to the Future: Covered flight expenses

• First-Class Arrival: Airport pick-up and settling assistance

• Nest in Comfort: Accommodation provided in shared apartments

• Language Safari: Complimentary Portuguese lessons

• Active & Awesome: Free sports activities - Football tournaments, beach barbecues, surf lessons, and cultural events await!