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ZA
Pre-Sales Consultant
Zafin · Toronto, Canada
About The Role
Join Zafin as a Pre-Sales Consultant, a client-facing role focused on helping organizations understand the potential of AI and how Zafin's AI Operating System (AIOS) can create business value. You will lead discovery conversations, workshops, and solution discussions, translating business needs into practical solution approaches. Collaborating closely with Sales and the broader AIOS organization, you will help clients understand how AI can be applied within their organization.
- Identifying and shaping AI use cases, workflows, agent opportunities, and automations aligned to client needs and business outcomes.
- Leading and supporting discovery sessions, workshops, and client working sessions to translate business problems into clear and practical AIOS solution approaches.
- Collaborating with AIOS Product, Architecture, Engineering, and Delivery teams to develop solutions that are practical and aligned to AIOS capabilities.
- Strong communication, facilitation and presentation skills
- Ability to learn quickly and operate effectively in an evolving technology environment
- Ability to identify and shape relevant AI use cases and connect them to business value
- 4+ years of experience in solution consulting, technology consulting, pre-sales, business transformation or another client-facing technology role
- Commercial awareness and an understanding of enterprise buying and decision-making processes
- Experience providing solutions consulting through client engagements, workshops and solution discussions
- Strong analytical and problem-solving skills
- Strong business storytelling skills and the ability to communicate technology concepts clearly and effectively
- Ability to work effectively across Sales, Product, Architecture, Engineering and Delivery teams
- Strong ability to understand business problems and translate them into practical technology and AI opportunities
- Experience working with business and technology stakeholders in enterprise environments
- Ability to work independently while collaborating effectively on more complex client opportunities
- Strong understanding of AI, generative AI, AI agents, workflow automation and emerging enterprise AI capabilities
- Experience supporting or leading client workshops, demonstrations, solution validation or proofs of value
- Experience in banking, financial services or other regulated industries
- Experience working with AI platforms, enterprise software or workflow technologies
- Experience with agentic AI, AI automation or enterprise AI initiatives
- Experience working across different industries, business functions or use cases
- Experience developing presentations, use-case materials, solution assets, playbooks or similar client-facing content
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