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Job Fair MBJ (October 26)

itel · Montego Bay, Saint James, Jamaica

Customer SupportOn-siteImported listingfull-timeabout 8 hours ago

About The Role

Join Our Team – Exciting Career Opportunities Available!


Are you passionate about delivering exceptional customer experiences? Ready to grow your career in a fast-paced, people-driven environment? We’re hiring dynamic, customer-focused professionals to join our team across multiple roles.

Whether you thrive in customer support or problem-solving, we have an opportunity for you!


Now Hiring for Multiple Roles:

  • Customer Service Representatives
  • Customer Support Specialists


What You’ll Do



Customer Service & Communication

  • Respond professionally to customer inquiries via phone, email, and chat.
  • Deliver personalized customer experiences by understanding customer needs and providing effective solutions.
  • Handle customer concerns, complaints, and service requests promptly and professionally.
  • Maintain a high level of customer satisfaction in every interaction.
  • Communicate accurate information clearly and efficiently.

Dispatch & Operations Coordination

  • Schedule and dispatch vehicles, drivers, technicians, or service personnel based on customer needs and business priorities.
  • Monitor ongoing operations and provide updates to customers and field personnel.
  • Coordinate communications between customers, field teams, and management.
  • Track service progress and adjust schedules as needed.
  • Utilize GPS, mapping tools, and dispatch software to support operational efficiency.
  • Resolve operational issues including delays, route changes, and service disruptions..

What We’re Looking For

  • Strong communication and listening skills
  • A positive, energetic, and customer-first attitude
  • Ability to multitask and work in a fast-paced environment
  • Problem-solving mindset with attention to detail
  • Sales confidence (for sales-focused roles)
  • Basic computer skills and willingness to learn new systems

Why Join Us?

  • Career growth and development opportunities
  • Supportive and team-oriented environment
  • Hands-on training and continuous learning
  • Competitive compensation and incentives
  • Opportunity to work with global brands


Make an Impact

Every interaction matters. In these roles, you’ll help customers plan trips, solve problems, and create seamless travel experiences—all while building a rewarding career.


Join our team and help deliver exceptional customer experiences while supporting efficient daily operations.


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