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German Customer Consultant for Netflix

speakit · Athens, Attica, Greece

RemoteImported listingfull-timealmost 5 years ago

About The Role

German Customer Consultant for Netflix

> speakit · Athens, Greece (Remote) · Full-time · Posted 2021-12-09

**Workplace:** remote

**Department:** German

Description

**Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?**

**Start your career in Greece and work for Netflix, one of the world's leading entertainment services!**

Pack your bags for Athens and kick-start your career.

**What you will do:**

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with howto questions & navigating on Netflix

Requirements

  • **Excellent communication skills in German**
  • **C1/C2 English skills**
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • Excellent communication skills
  • **EU Passport**
  • **Relocation to Greece**

Benefits

  • **Excellent salary**
  • **14 salaries per year**
  • **Monthly performance bonus (up to 145€ gross)**
  • **Relocation package covered**
  • **Athens based position (w****ork from home policy)**
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company

**Only CVs in English will be reviewed**

Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/62E5C56907/apply)

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