Sr. Digital Product Owner

The Senior Product Owner, Product Discovery is responsible for managing and maintaining features, functionality, enhancements and experience as it relates to product promotion and presentation, product finding methodology, helpful content, and conversion rate optimization.

An ideal candidate is a problem solver with a solid understanding of strategy, digital platforms, site experience, functional and technical requirements writing/gathering, planning and project management.

• Drive strategic initiatives to help customers find what they need quickly (products or helpful content).
• Partner with key stakeholders from different functional areas to understand business needs and how it impacts the ongoing development and operations of product discovery.
• Work closely with cross-functional teams (UX, IT, Analytics, QA, Merchandising, Marketing, Catalog) to ensure delivery of quality enhancements and feature sets that meet the complex needs of customers.
• Partner closely with other Digital Product Owners and Digital Product Management Team.
• Write, prioritize and manage all product user stories.
• Properly articulate and document user story acceptance criteria.
• Prioritize program scope and backlog based on agile methodology.
• Manage and approve business analysis/use cases as it pertains to Product Discovery.
• Establish go to market plans for new product/ program launches.
• Analyze usability, market research, competition, KPIs, trends and technology for opportunities to be a champion for the customer and drive incremental sales growth.
• Establish and monitor KPIs to drive goals and objectives.
• Become familiar with the latest technologies and trends in digital commerce.
• Manage relationships with some vendors and third parties.

What We’re Looking For:

• Bachelor’s degree in Marketing, MIS, Business or Technology; Master’s degree
• Five to seven years of experience in eCommerce retail environment
• Agile certification preferred
• Superior verbal and written communication, interpersonal and organizational skills
• Expertise in eCommerce platforms (ATG preferred), CMS systems, Word Press and A/B testing tools
• Strong understanding of the business and stakeholder needs