Tower Quality Management Staff

About SMN Group At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals. Find out more about what we do here: <www.ptsmn.co.id> | <www.protelindo.net> | <www.iforte.id> | <www.stptower.com> What You Will Do: Review and validate Preventive Maintenance (PM) reports to ensure completeness, accuracy, and compliance with company standards. Monitor PM findings and punch list items, assign Trouble Tickets (TT), and follow up with relevant teams to ensure timely resolution. Conduct site visits, inspections, and quality audits to verify maintenance activities, asset conditions, and contractor performance. Analyze maintenance and operational data to identify quality issues, trends, and improvement opportunities. Support Sales and Commercial teams by providing accurate tower asset, maintenance, and operational data. Ensure maintenance documentation, reports, and records are properly maintained and updated. Coordinate with internal teams, vendors, and field personnel to improve operational quality and service delivery. Assist in implementing quality assurance initiatives and operational improvement programs within the Operation & Maintenance Division. Perform other assignments and responsibilities within the Operation & Maintenance (OM) Division as required. What You Will Need: Bachelor's Degree (S1) in Electrical Engineering, Civil Engineering, Computer Science, Business Administration, or a related field. Fresh graduates are welcome to apply; experience in telecommunications, tower infrastructure, construction, facility management, or related industries is an advantage. Basic knowledge of telecommunication tower infrastructure, construction, mechanical, and electrical systems. Understanding of preventive maintenance processes, quality control, and operational support activities. Proficient in Microsoft Office applications, especially Microsoft Excel (intermediate level). Strong analytical skills with the ability to review, validate, and interpret operational data and reports. Good communication and coordination skills to work effectively with internal and external stakeholders. Detail-oriented, organized, and able to manage multiple tasks simultaneously. Willingness to conduct site visits and field audits when required. Proactive, responsible, and able to work independently as well as within a team.