Assistant Manager - Balanced Scorecard

This role will work alongside T&PD, HR, communication, learning and OEH colleagues to support the firm in successfully delivering our performance development cycle.

• Support the design and execution of performance development initiatives, including Balanced Scorecard processes • Assist in analysing data, stakeholder feedback, and existing processes to identify improvement opportunities • Contribute to developing process documentation, templates, and guidance materials • Work with HR teams, Performance Managers, and internal stakeholders to support performance cycle activities • Assist in gathering inputs, coordinating consultations, and tracking actions for ongoing initiatives • Support resolution of routine queries and issues related to performance development processes • Assist in delivering communications, guidance notes, and engagement campaigns • Support preparation of presentations, governance packs, and briefing materials • Help coordinate and deliver training sessions, briefings, and updates to relevant stakeholders • Prepare reports and dashboards to track performance cycle progress and effectiveness • Collaborate with analytics teams to improve data utilization • Maintain and update documentation and content related to performance development • Support implementation of process improvements and system enhancements Participate in governance activities and documentation where required

Experience • 8-11 years of experience of working with talent and/or performance development practices either within a HR/People Team function or as part of services delivered to clients • External/market awareness and understanding of relevant industry trends and challenges in the talent and performance development space • Experience of managing stakeholder engagement activities, including producing communication and guidance materials • Responsible for standalone deliverables that add significantly to the overall success of a project or team • Experience of designing and rolling out long-term, large-scale Talent or Performance Development programs, policies and frameworks. Skills required • Graduate/Post-graduate with a degree in HR/Operations domain from reputed university • A good degree of IT proficiency, including Microsoft Excel, PowerPoint, Word, SuccessFactors or equivalent HR system • Critical to this role is the ability to influence and build partnerships with multiple stakeholders at all levels (e.g., Heads of HR, other HR CoEs, HRBPs, Performance Leaders, Performance Managers). • Excellent verbal and written communication. Able to build a ‘story’ using data insights. • Excellent data analytics capability, using data to inform and evaluate talent and performance development initiatives. • Ability to thrive in a fast-paced working environment, with the ability to manage multiple deliverables simultaneously and adapt according to changing business demands • The ability to be proactive and use initiative: to see what needs to get done and getting it done • Ability to exercise good judgement in a variety of situations • Ability to build strong internal networks quickly