Customer Service Team Member

Join Starling Bank, a leading digital bank on a mission to provide a fairer and smarter alternative to traditional banks. As a Customer Service Team Member, you will be the point of contact for our customers, responding to their needs in an efficient and timely manner. You will provide exceptional customer service via phone, email, live chat, and social media, and maintain high standards while continually striving to improve the service for our customers. The starting salary for this role is £28,000, with various shift patterns available.

• Providing exceptional customer service via phone, email, live chat, and social media.
• Showing ownership and accountability for offering solutions that help and benefit our customers.
• Maintaining high standards and continually striving to improve the service for our customers.