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B2C Solution Architect (Salesforce & Marketing Cloud Engagement/Next)
The Economist · London, United Kingdom
About The Role
Join The Economist Group, a global media and information-services company. As a B2C Solution Architect, you will design and architect end-to-end solutions leveraging Salesforce Core Platform, Service Cloud, Data 360, and Marketing Cloud Engagement/Next. You will collaborate with business stakeholders, product leads, analysts, and engineering teams to translate complex business needs into robust, scalable, and secure Salesforce solutions.
- Design and architect comprehensive B2C enterprise solutions across Salesforce Core, Service Cloud, and Marketing Cloud Engagement.
- Serve as the Subject Matter Expert (SME) on Salesforce Core, Data 360, Service Cloud, and Marketing Cloud cross-cloud integrations.
- Partner with Business Analysts and Product Managers to lead technical discovery, evaluate requirements, and translate business objectives into technical specifications.
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