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Revenue IT Platforms Owner
Darktrace · London, United Kingdom
About The Role
Join Darktrace, a leading cybersecurity company, as a Revenue IT Platforms Owner. In this role, you will take technical ownership of a portfolio of SaaS platforms supporting our global revenue organization. Initially focused on Gong, you will ensure the platform is reliable, secure, well-governed, and able to scale with the business. You will work closely with various teams to translate business priorities into platform changes and technical roadmaps. This is an opportunity to make a significant impact on our go-to-market technology ecosystem.
- Assurer la fiabilité, la sécurité, la gouvernance et l'évolutivité de la plateforme Gong, en gérant les opérations techniques et la feuille de route.
- Collaborer avec les propriétaires d'entreprise et les opérations de revenus pour comprendre les priorités et traduire les exigences convenues en solutions évolutives.
- Gérer l'administration de la plateforme, y compris la configuration, l'approvisionnement, les licences, les permissions, l'accès privilégié et les contrôles de sécurité.
- Strong stakeholder management and communication skills, with the ability to work effectively across both business and technical teams
- Experience managing platform administration, configuration, governance, vendor relationships and operational support
- Experience working within Agile delivery and change environments
- Strong analytical and problem-solving skills, with the ability to identify issues and drive them through to resolution
- Comfortable taking ownership in a fast-moving environment where platforms, priorities and business requirements continue to evolve
- Ability to translate business requirements into scalable technical solutions and repeatable platform practices
- Knowledge of revenue operations, sales effectiveness, customer lifecycle processes or commercial technology environments
- Experience owning, administering or supporting SaaS business platforms, ideally within a revenue technology environment using platforms such as Gong, Gainsight, Salesforce, Xactly, Outreach, ZoomInfo, Nooks and similar
- Strong product ownership skills, including roadmap development, backlog management and prioritisation across one or more technology platforms
- Good understanding of SaaS integrations and how business platforms interact across a wider technology ecosystem
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