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Ramp-up Account Manager (French Speaker)

Finom · Madrid, Spain

RemoteImported listingfull-time1 day ago

About The Role

Join Finom, a fast-growing fintech startup, as a Ramp-up Account Manager. In this role, you will own a portfolio of high-value SME clients across European markets, driving revenue growth and reducing churn. You will proactively engage with clients, identify upsell and cross-sell opportunities, and build genuine relationships with decision-makers. You will also use data to inform your outreach priorities and monitor account health signals. This is a fast-paced role that requires a data-driven mindset and a hunger for results. Fluency in English and native-level proficiency in French are required.

  • Gérer un portefeuille de clients à forte valeur ajoutée, en identifiant et en exécutant des opportunités de vente incitative et de vente croisée.
  • Établir des relations authentiques avec les décideurs et être la personne à contacter en cas de besoin.
  • Utiliser les données de compte, les signaux d'utilisation et les tendances du portefeuille pour informer les priorités de contact et les conversations commerciales.
  • Commercially sharp, thinking in terms of revenue per account, expansion potential, and portfolio mix—not just satisfaction scores
  • Data-driven, using data to make decisions, spot usage drops before they become churn risks, and identify the right moment for a plan-upgrade conversation
  • Proficient in Salesforce, Google Workspace, and Slack. Experience with Modjo or a similar call tool is a bonus
  • At least 2 years of account management experience in fintech or B2B SaaS
  • Hungry to win and able to push for results without being chased
  • Comfortable working in a fast-moving scale-up where the playbook is still being written in places
  • At least 1 year of outbound or business development experience, with the ability to open conversations and create urgency without being pushy
  • Fluent in English and a native-level speaker of French
  • A confident communicator who can run a QBR, push back when needed, and escalate the right things

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