Senior Customer Engineer (AI/ Start Up's)

Join Cloudflare as a Senior Customer Engineer, where you'll work with innovative startups and high-growth, cloud-native businesses. In this role, you'll lead technical discovery, engage with engineering teams and technical founders, and evangelize the Cloudflare Developer Platform. You'll have the opportunity to make a significant impact on the next generation of Internet products and AI initiatives.

• Lead technical discovery within the cloud-developer vertical, engaging with customers to understand their needs and how Cloudflare fits into their architecture.
• Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO, to drive technical wins and assist with technical validation.
• Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership, leading demo and proof-of-concept activities.

• Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO)
• Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day
• The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design — without this being a hands-on, code-every-day developer role
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates
• Bachelor's Degree or equivalent in relevant work experience
• A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start)
• Experience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation
• A deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more)
• You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work
• Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations
• Ability to work on several projects and activities concurrently
• Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise
• Highly driven, curious, team-oriented, and able to work with a sense of urgency
• A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations
• Relationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects