Customer Security Compliance Specialist

Join Cloudflare's Customer Compliance Team as a Customer Security Compliance Specialist. In this role, you will be responsible for filling out complex customer security questionnaires, engaging with customers on security topics, facilitating customer audits, building with in-house AI tools, curating AI-ready ground truth data, collaborating on the customer Trust Portal, and authoring public security content. You will have the opportunity to work with Cloudflare's proprietary AI platforms and developer tooling, and make a significant impact on the company's security posture and customer trust.

• Prendre en charge le remplissage de questionnaires de sécurité complexes, de RFP et d'évaluations techniques.
• Agir en tant que conseiller de confiance en matière de sécurité en engageant directement les clients d'entreprise sur des sujets de sécurité.
• Concevoir, configurer et itérer sur des flux de travail personnalisés et des assistants de conformité en utilisant les plateformes d'IA internes de Cloudflare.

• Technical curiosity: Familiarity with data structures, markdown, APIs, or basic scripting (e.g., Python, SQL, or shell) to prototype solutions and inspect model outputs effectively
• Demonstrated ability to build with AI: A hands-on builder mindset with proven experience experimenting with, building on, or configuring AI workflows (e.g., prompt engineering, retrieval-augmented generation concepts, API-based automations, or internal agent configurations) rather than relying solely on packaged third-party software
• 5–10 years of experience in security compliance, GRC, technical audit management, IT risk consulting, or customer-facing security assurance
• Cross-functional leadership: Comfort partnering across Sales, Product, Legal, and internal Platform/AI Engineering teams to drive projects forward
• Bonus points: Practical cloud/network engineering experience, deep familiarity with global privacy regulations (GDPR, CCPA), or experience establishing automated operational metrics
• Control frameworks: Solid understanding of security risk and compliance frameworks such as PCI DSS, ISO 27001, SOC 2, and NIST SP 800-53
• Customer-facing communication: Highly comfortable and articulate when presenting to or answering questions from external customers, sales executives, and legal counsel
• Technical writing & translation: Strong written communication skills with the ability to translate complex networking, infrastructure, and cryptographic concepts into clear, plain-language customer responses and white papers