Operations Officer

-To manage the day-to-day activities of the vessels represented or served by Gezairi and providing feedback to Operations management regarding operations. General Principals: Commit to the Core Corporate Values of Gezairi reflected through behavior, work quality and results Promote a professional image of Gezairi in every aspect of the job both internally and externally respectively with colleagues, clients and suppliers in order to maintain the reputation of the company Main tasks: Ensure that all department policies and procedures are implemented Participate in acquiring new business deals for GT Book space on vessels, airplane and road transport Handling the shipping process of goods using the appropriate transportation method (Air, Sea or Road) Oversee the loading and discharging of cargo Organize and coordinate the consolidation of small loads of freight into full loads Check and prepare required documentations to meet customs requirements and its compliance with overseas countries’ regulations and fiscal regimes Coordinate with customs to ensure the smooth process of operations Communicate specific cargo details to concerned parties to decide on appropriate transportation method Liaise with third parties to move goods (by road, air or sea) according to customers’ requirements Arrange payment of freight and other charges, or collection of payment on behalf of the client, in coordination with the supervisor Coordinate with GT supervisor for invoices issuance Maintain current knowledge of relevant legislations, political situations and other factors that could affect the movement of freight Assist clients in the event of a claim Handle minor problems related to transportation of cargo and report major issues to GT Supervisor Report insurance and clients’ claims to GT Supervisor Participate in consolidation of information and preparation of reports as requested The dynamic business environment might bring changes in job nature induced by new technology, new business lines, new regulations... The company might require the job holder to carry out addition tasks that he will be trained and coached on.

Bachelor's degree in Business Administration, preferably with a focus on Distribution and Logistics. Minimum of 5 years of experience in the NVOCC or shipping industry. Strong teamwork, communication, and customer service skills, with a customer-centric approach. High ethical standards and a professional attitude. Ability to adapt to changing situations and work effectively in a dynamic environment. Positive, people-oriented, and detail-oriented personality. Strong organizational and time management skills, with the ability to prioritize tasks efficiently. Tactful and professional when dealing with colleagues, clients, and stakeholders. Willingness to complete a 2-month rotational training across different departments.