Administrative Assistant - Ministry Support

Summary and QualificationsSummary of Position

The Administrative Assistant for Ministry Support is responsible for fulfilling the vision of The Summit Church through directing the mission and functionality of the front office and providing administrative, operational and logistical support to the various ministries within the Ministry Support team. The ideal candidate is highly organized, a natural problem-solver, and deeply committed to serving others with grace and professionalism.

Qualifications and Requirements

Proven experience in an office management, administrative, or operations role
Strong proficiency in standard office software and technology platforms as well as standard office equipment
Excellent written and verbal communication skills
Demonstrated ability to supervise and develop support staff
Strong organizational skills with the ability to manage multiple priorities simultaneously
High level of integrity, discretion, and professionalism
Ability to work independently with minimal supervision while remaining a collaborative team member
Warm, welcoming demeanor that reflects the hospitality of the church
Experience in customer service is preferred
Flexible and adaptable
Able to creatively solve problems.
Notary or willingness to become one
A member of the Summit Church or willing and able to become a member.

ResponsibilitiesResponsibilities

Manage the front office: train and supervise the reception team, ensure that all staff and guests are provided a great first impression, update current protocol and resources and communicate changes, create new protocol and resources as needed, and communicate with staff about office closures.
Be the hub of general church knowledge; answer all types of general and random questions from everyone inside and outside the church.
Supervise and support receptionist staff, providing coaching, scheduling, and day-to-day direction
Serve as second-level phone support, handling escalated calls with professionalism and care
Coordinate with the security team to ensure a safe and welcoming environment for staff, volunteers, and guests
Identify current operational systems that are not working well and initiate solutions.
Manage office and kitchen supply inventory, including ordering and stocking supplies as needed, kitchen supplies.
Manage postage and stationary budgets, oversee ordering and stock, including working with outside vendors.
Receive mail and packages, and organize and manage the flow of the package room.
Assist the Ministry Support team with various tasks including but not limited to resourcing meetings, Ramp reports (when able and not at the expense of core job responsibilities), and managing legal documentation when necessary.
Assist the Executive Director of Ministry Support and Executive Director of HR and Accounting with expense reporting, documentation, and related administrative needs
Handle sensitive information with the utmost discretion and integrity

Churchwide Events

The hours for this position are expected to be 40 hours per week. As one church that meets in many locations, there are several times throughout the year that Summit holds church-wide events in an effort to do whatever it takes to reach all people. All staff members are expected to serve at these church-wide events regardless of the positions they hold.

Such events include, but are not limited to: Easter services, church-wide prayer meetings, Good Friday service, and Christmas services. Serving expectations will be communicated in advance of each event.