Communications Specialist

Join Keycafe as a Communications Specialist, where you will be the key storyteller for our innovative product that addresses everyday challenges for various industries. You will be responsible for maintaining our messaging framework, translating technical product capabilities into clear benefits, managing the editorial calendar, writing and editing various communications materials, building relationships with trade media, and supporting internal communications. This hands-on role requires excellent writing and editing skills, experience in media relations, and a strong ability to manage multiple projects simultaneously.

• Écrire et éditer des articles de blog, des pages web, des documents de lancement de produits, des documents d'une page, des matériaux de soutien aux ventes et des campagnes par e-mail.
• Gérer le calendrier éditorial pour le blog, le site web, la newsletter par e-mail et la bibliothèque de ressources.
• Développer un podcast Keycafe et interviewer des clients et des spécialistes de l'industrie sur leurs propres industries.

• This is a hands-on role for someone who loves to write, can juggle many projects and is comfortable working closely with sales, customer success, product and leadership
• Comfortable working closely with sales, customer success, product and leadership, and interviewing customers
• Experience with media relations: writing releases, pitching journalists and securing coverage
• Proven ability to explain technical products in plain, persuasive language for business buyers
• Legally entitled to work in Canada and able to work from our Vancouver office 4+ days a week
• Bachelor's degree in communications, public relations, journalism, marketing or a related field
• Comfortable using AI writing and research tools responsibly to work faster while keeping quality high
• Excellent writing and editing skills in English, with a portfolio showing range: long-form content, press releases, case studies, web copy and social posts
• 3 to 5 years of experience in communications, PR or content marketing, with at least 2 years in B2B SaaS, technology or a related B2B environment
• Strong project management: you can run several projects at once and hit deadlines
• Experience running a company LinkedIn presence and creating content for social channels