Product Manager (Fintech, Payments)

Join Clio, a leading legal technology company, as a Product Manager on the FinTech Team. In this role, you will focus on payments, a key area of investment and growth for the company. You will work closely with developers and designers to drive successful outcomes in your product area, develop a strategic roadmap, conduct customer and market research, and maintain constant communication with customers. You will also have the opportunity to coach and mentor other Product Managers and contribute to the continuous improvement of the product function.

• Conduire des recherches sur les clients et le marché, identifier les opportunités, développer des cas d'affaires impartiaux et déterminer les priorités.
• Développer une feuille de route stratégique avec vos pairs, en travaillant à partir de la stratégie globale définie par le directeur senior du produit.
• Maintenir une communication constante avec les clients existants, ceux qui ont quitté et les clients potentiels, et développer une compréhension approfondie des marchés.

• Have the genuine ability to put yourself in our customers’ shoes and operate from a place of empathy
• Proven experience participating in building and scaling a payments business and/or billing systems
• Have the ability to thrive and deliver while surrounded by ambiguity
• Have the ability to foster strong relationships with stakeholders at all levels within the organization
• A significant number of successes and failures under your belt; the learnings of which you can bring to Clio
• Are enthusiastic to learn a new, complex domain and have the humility to ask for help when needed
• Experience autonomously developing a strategic roadmap with measurable business impact
• Demonstrable experience self serving answers, insights and data from a variety of data analytics tools
• A fintech background (payments, billing, and accounting preferred) with solid financial literacy skills
• Have experience using data to inform decisions without succumbing to analysis paralysis
• Have a track record of breaking down objectives into initiatives and delivering to customers at scale
• Can work in a highly collaborative team without ego