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Medical Receptionist
Integrated Dermatology · Worcester, MA, United States
About The Role
- Answer incoming calls and direct them to the appropriate staff member
- Schedule, reschedule, and cancel appointments
- Manage online booking requests when applicable
- Verify patient insurance eligibility
- Obtain referrals when required
- Collect and document payments accurately
- Monitor income faxes, emails and medical records
- Maintain organized patient records while following HIPAA privacy requirements
- Respond to patient questions professionally
- Provide support to the Medical Assistant department as needed to ensure smooth daily operations
- Full-time: Monday – Thursday 07:30 AM to 4:30 PM
- Fridays – 07:30 AM 2:00 PM
Education:
- High School Diploma or equivalent
Experience:
- Front Desk / Receptionist experience is preferred
- Dermatology experience is a huge plus
All your information will be kept confidential according to EEO guidelines.
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