Senior Project Manager

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. The Project Manager BNLX – ERP & Azure Cloud Migrations is responsible for the end-to-end delivery of ERP implementation, upgrade and migration projects, together with Microsoft Azure cloud migration projects, from initiation through transition to the customer organisation and handover to Support. The role ensures that projects are delivered within agreed scope, quality, schedule and budget, with clear governance, controlled risk and a strong focus on customer satisfaction and business outcomes. The Project Manager coordinates consultants, cloud specialists, third parties and customer stakeholders across the Benelux region. Key Responsibilities: ERP implementation and migration project delivery • Manage ERP One and related digital transformation projects from initiation and discovery through design, configuration, data migration, testing, go-live and hypercare. • Establish and maintain the project charter, delivery plan, milestones, scope, budget, resource plan, RAID log, decision log and acceptance criteria. • Coordinate fit/gap analysis, solution design, interfaces, data conversion, user acceptance testing, cutover and operational handover. • Ensure dependencies between ERP, integrations, infrastructure, customer processes and third-party suppliers are identified and actively managed. Microsoft Azure cloud migration delivery • Lead Azure migration projects from assessment and planning through build, migration, validation, cutover, rollback readiness, hypercare and transfer to Support. • Coordinate technical workstreams covering landing-zone readiness, connectivity, identity and access, security, data migration, backup, monitoring and operational support. • Maintain an integrated migration and cutover plan, including test cycles, go/no-go criteria, contingency arrangements and rollback procedures. • Ensure technical risks, security requirements and customer responsibilities are made explicit and escalated through the agreed governance structure. Project governance, commercial control and reporting • Monitor quality, scope, timeline, budget, margin, actions and customer commitments, and take corrective action when tolerances are at risk. • Chair project meetings and steering committees; provide concise status reporting, forecasts, decisions required and escalation recommendations. • Act as the first point of contact for project escalations and manage these through timely, factual and effective communication. • Review incoming orders and statements of work for completeness, assumptions, dependencies, acceptance criteria and links to other products or suppliers. • Validate project time registration, progress, milestones and monthly invoicing using company-provided systems and processes. • Coordinate resource requirements with PMO, team leads, consultants, cloud specialists, Sales and Support. Methods, quality and continuous improvement • Apply the agreed project and implementation methodologies, governance standards, documentation and reporting requirements. • Contribute to the continuous improvement of PSG BNLX project delivery, templates, controls, lessons learned and knowledge transfer. • Ensure a structured handover to the customer organisation and Support, including documentation, open risks, operational ownership and post-go-live follow-up. • Manage multiple concurrent projects and priorities while maintaining transparent communication with customers and internal stakeholders. Skills, Knowledge and Experience: Essential • Bachelor’s degree or equivalent professional level, preferably in Business Administration, Information Technology or a related discipline. • At least five years of project management experience in software, ERP implementation, digital transformation or cloud migration environments. • Demonstrable experience delivering end-to-end ERP implementation, upgrade or migration projects, including data migration, testing, cutover and hypercare. • Practical experience coordinating Microsoft Azure cloud migration projects and working effectively with cloud architects, engineers and security specialists. • Strong command of project governance, scope, planning, budget, commercial control, risk, change, quality and stakeholder management. • Working knowledge of structured project methods such as PRINCE2, PMP, IPMA or AgilePM. • Ability to translate technical dependencies and risks into clear business impact, decisions and actions for customers and management. • Strong customer orientation, relationship-building, negotiation, presentation and escalation-management skills. • Fluent written and spoken Dutch and English. • Result-oriented, proactive, decisive, organised and able to work across multidisciplinary and geographically distributed teams. Desirable • Certification in PRINCE2 Practitioner, PMP, IPMA or AgilePM. • Microsoft Azure Fundamentals (AZ-900) or a comparable level of Azure knowledge. • Experience with Klipboard/Kerridge Commercial Systems software products and the wholesale, distribution or manufacturing sectors. • Experience with ServiceNow, Kantata or comparable project, resource and portfolio management tooling. • Experience in Professional Services organisations, including revenue recognition, invoicing, utilisation and margin awareness. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid