Litigation & Risk Manager

Build What Matters. Grow Beyond Limits. DOKU is where innovation meets real impact, creating seamless, secure payment experiences for millions, every day. About the Role: To protect DOKU's legal interests and mitigate reputational and financial risk by providing expert management and resolution of all litigation and dispute matters. The primary impact is safeguarding the company's operations in the highly regulated payment gateway/fintech sector through strategic legal defense and risk prevention. What You Will Do: Analyze, structure, and manage all civil, and commercial litigation issues involving the company. Act as the primary legal representative during summonses, court hearings, and dispute resolutions. Appoint, coordinate, and manage external law firms and legal consultants. Review and manage legal service agreements, engagement letters, and powers of attorney to align with DOKU's core interests. Serve as the primary, high-integrity interface for law enforcement authorities (police, prosecutors), courts, and regulatory bodies (Bank Indonesia, OJK) regarding active disputes or inquiries. Design, implement, and refine an integrated Enterprise Risk Management framework aligned with ISO 31000, COSO, and Bank Indonesia regulatory circulars (PBI for PJP). Lead regular and ad-hoc risk assessments across all departments (Product, Tech, Finance, HR) to calculate risk scoring (likelihood and impact) and isolate strategic, operational, technology, and compliance risks. Embed business continuity and legal resilience protocols across the organization, advising internal teams on structured, compliant dispute and crisis handling. Oversee and facilitate bi-annual cross-functional risk workshops and legal sharing sessions to train department heads on emerging risks, contract vulnerabilities, and procedural compliance. Job Requirement : Expert knowledge of Indonesian civil and criminal procedures & proceedings, commercial law, and relevant financial technology regulations (e.g., PBI for Payment Systems, OJK fintech rules). Proven experience in all litigation phases: investigation, pleading, discovery, trial, and appeal. Strong legal drafting, research, and analytical skills. Fluency in English, both written and verbal, is an advantage. Be part of a team shaping what’s next. Explore opportunities at <doku.com/career>