Bilingual Customer Success Manager - Bogota

Join Ringover, a company that combines customer experience with innovation. As a Bilingual Customer Success Manager, you will be responsible for delivering a world-class onboarding experience, boosting customer loyalty, driving revenue growth, and improving the user experience. You should have 1-2 years of experience in a customer success or client-facing role, excellent interpersonal skills, and a customer-first approach. Proficiency in English is required, and Spanish is a strong asset.

• Delivering a world-class onboarding experience to new clients and ensuring they feel welcomed and informed.
• Building lasting relationships with clients to boost customer loyalty, reduce churn, and drive client satisfaction.
• Identifying upsell and cross-sell opportunities in collaboration with Account Managers to increase monthly recurring revenue (MRR).