Senior Learning & Onboarding Specialist

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As a Senior Learning & Onboarding Specialist reporting to and supported by the Learning & Onboarding services Lead, you will be responsible for the following activities:
Team & Stakeholder management
Act as a team player in our Learning and Onboarding services team, driving primarily Learning services
Act as a brand ambassador, promoting a strong learning culture within the organization
Play an active role in Stakeholder management, being single point of contact for a specific Business Unit.
Operations
Support daily operations to ensure smooth and efficient delivery of learning and onboarding services
Facilitate learning experiences by scheduling sessions, coordinating instructors, and leveraging multiple delivery formats to maximize accessibility and engagement
Coordinate with subject matter experts, external trainers, and internal facilitators to support program delivery.
Oversee learning program budgets and ensure cost-effective delivery of high-quality learning initiatives.
Engage stakeholders by communicating on learning programs and activities, delivering regular updates and reports on learning results to leaderships and the learning SPOC community
Organise business unit specific learning programs, directly supporting new hires in their transition into the organization and role.
Execute assigned workflows and contribute to workflow execution, tracking performance against SLAs and KPIs
Identify and escalate potential risks to ensure a proactive risk management approach
Process Improvements & Projects
Support the implementation of new ways of working: assist in harmonizing processes, support process automation initiatives, and collaborate with our delivery network
Contribute to integrating best practices and improving our processes by:
Assisting in analysing and harmonizing cross-business units onboarding processes to ensure quality & efficiency
Contributing to building and maintaining strong knowledge management (documentation, manuals) & supporting transfer activities to our delivery network
Support key Learning & Onboarding projects under supervision

Your journey with us
Master’s degree in human resources, Business, Economics, or a related field
3 to 5 years of experience in learning operations, onboarding, or HR services
Skilled at engaging and managing stakeholders through clear communication, active listening, expectation setting, and collaborative problem-solving
Process driven, hands-on, pragmatic (experience in process improvements is a plus)
High level of accuracy and attention to detail in all aspects of work
Efficient, solution oriented, flexible, and eager to learn
Affinity for new technology, AI is a nice to have
Fluent in English and either Dutch or French

Let's talk about you

Who is Deloitte?
We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.
In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.
Why Deloitte?
Be the true you!
We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
Never stop growing!
Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
We practice what we preach!
As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and
unifying values
.
Life looks different for each of us, so we created a varied benefits package that you can tap into:
My Benefits My Choice
, a flexible rewards plan tailored to your lifestyle and priorities
Sustainable transport options offered by
Mobility@Deloitte
Flexible work arrangements for all and initiatives supported by
Parents & Caregivers @Deloitte
Wellbeing tips and activities powered by
Energise@Deloitte
Topped off with other health benefits and insurance opportunities
Empowering our employees with
flexible work arrangements
remains essential in today's reality:
Hybrid workplace:
combination of home office and on-site (+10 offices in Belgium or client's premises).
Part-time employment:
all our jobs are open to full-time or part-time work under a 90% or 80% regime.
Join us to make an impact together! Apply now!

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