Senior HR Governance Manager

As a Senior HR Governance manager, you will lead and manage HR governance, compliance, and operational processes to ensure HR practices are properly controlled, well-documented, compliant with applicable regulations, and aligned with company policies and business requirements.
About the Job :

1. HR Governance & Compliance

Implement and maintain HR policies, SOPs, guidelines, and internal controls.
Ensure HR practices comply with applicable Indonesian employment regulations and relevant regulatory requirements for payment service providers / financial technology companies.
Conduct regular reviews of HR processes to identify compliance gaps and control weaknesses.
Maintain proper documentation and approval processes for HR activities.
Monitor and follow up on HR compliance issues and corrective actions.

2. Audit & Regulatory Support

Coordinate HR preparation for internal audits, external audits, and regulatory reviews.
Prepare and provide HR documents and supporting data required for audits and regulatory requests.
Ensure employee records, contracts, policies, SOPs, training records, and other HR documentation are complete and audit-ready.
Track audit findings and coordinate with relevant stakeholders to ensure timely remediation and closure.
Maintain proper records of audit evidence and regulatory submissions.

3. Employment & Workforce Governance

Ensure proper administration and governance of employment arrangements, including permanent employees, PKWT, outsourcing, contractors, and secondment arrangements.
Monitor the completeness and validity of employment contracts and related documentation.
Ensure employee classifications, job descriptions, and employment documentation are properly maintained.
Support the review of employment-related risks and provide recommendations to HR leadership.

4. HR Policy & SOP Management

Draft, review, and update HR policies, SOPs, guidelines, and internal regulations.
Ensure policies are properly communicated and implemented across the organization.
Monitor policy implementation and identify areas requiring improvement.
Coordinate policy socialization and maintain evidence of employee acknowledgement where required.

5. HR Data & Documentation Governance

Ensure accuracy, completeness, confidentiality, and consistency of employee data.
Monitor data consistency between HRIS and other relevant HR databases.
Establish proper controls over employee data access, changes, and approvals.
Ensure employee files and HR documentation are properly maintained and easily traceable.

6. Performance, Promotion & Rewards Administration

Coordinate performance review, calibration, promotion, and salary review processes.
Ensure the process follows established policies, approval mechanisms, and documentation requirements.
Maintain appropriate records and supporting documents for employee movements and compensation changes.
Support benchmarking and analysis for compensation and employee-related decisions.

7. Employee Relations

Support the management of employee relations cases, grievances, disciplinary actions, and other employment-related matters.
Ensure employee relations cases are handled consistently and properly documented.
Work closely with Legal and HR leadership on complex employee relations matters.
Monitor potential employment risks and escalate material issues appropriately.

8. Training & Competency Governance

Monitor mandatory and regulatory training requirements.
Maintain training, certification, and competency records.
Coordinate with L&D and Compliance to ensure required training and certifications are completed on time.
Support preparation of training-related documentation for audit and regulatory requirements.

9. HR Process Improvement

Identify opportunities to improve HR processes, controls, and operational efficiency.
Support HR automation and digitalization initiatives.
Develop HR reports and dashboards to monitor compliance, process performance.
Ensure process improvements maintain appropriate governance and control mechanisms.

10. Stakeholder Management

Work closely with HR Operations, TA, L&D, Payroll, Compliance, Legal, Risk, Internal Audit, and business teams.
Provide guidance to HR team members and business stakeholders regarding HR policies and processes.
Coordinate cross-functional initiatives related to HR governance and compliance.
About You :
Bachelor’s degree in Human Resources, Psychology, Business Administration, Law, or related field.
Minimum 7–10 years of HR experience, with at least 2–3 years in a managerial/supervisory role.
Experience in fintech, payment services, banking, financial services, or other regulated industries is highly preferred.
Strong knowledge of Indonesian employment regulations and HR practices.
Experience in HR governance, audit, compliance, policy development, and employee documentation.
Experience working with Compliance, Legal, Internal Audit, or Risk functions is preferred.
Strong attention to detail and documentation discipline.
Strong English communication skills, both written and verbal, with the ability to communicate effectively with regional and international stakeholders.
Good analytical, problem-solving, communication, and stakeholder management skills.
Strong ownership and ability to manage multiple priorities in a fast-paced environment.
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