Head of Financial Crime Operations

Join Starling Bank, a leading digital bank on a mission to provide a fairer and smarter alternative to traditional banks. As the Head of Financial Crime Operations, you will have end-to-end accountability for financial crime operational delivery, lead a team of senior professionals, and influence strategic direction. You will also have the opportunity to make an impact, be part of a culture of excellence, and benefit from comprehensive perks and benefits.

• Oversee the end-to-end Operations performance and operational delivery for AML, CTF, CDD, and EDD across customer segments in line with agreed SLAs.
• Recruit, manage, and develop capacity/capability to deliver a highly engaged, skilled, and sustainable workforce.
• Proactively identify opportunities to optimise processes, drive continuous improvements, and improve customer outcomes across Financial Crime Operations.