CDD Risk Analyst (Customer Onboarding)

Join Adyen, a leading global payment company, as a CDD Risk Analyst in our Direct Customer Onboarding team. In this role, you will be responsible for the end-to-end onboarding of merchants, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring compliance with regulatory obligations and internal policies. You will collaborate cross-functionally with commercial, compliance, and product teams, handle complex risk escalations, and align local operational procedures with global policy requirements. This position offers a range of benefits, including a global exchange program, weekly happy hour, delicious healthy lunches, a phantom share package, a yearly trip to Amsterdam, paid holidays, and work from home opportunities.

• Manage end-to-end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring compliance with regulatory obligations.
• Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice, and handling complex risk escalations.
• Collaborate cross-functionally with commercial, compliance, and product teams to balance risk mitigation with business scalability growth, and align local operational procedures with global policy requirements.

• You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product
• Clear communicator and team player, comfortable navigating ambiguity and tailoring messages for diverse audiences
• Experience with policies, procedures, and product teams to identify gaps and enhance processes
• 3-6 years of experience in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), or KYC
• Experience collaborating with commercial stakeholders to navigate discussions while maintaining robust risk standards
• Curious, analytical, and critical mindset with a strong problem-solving orientation and risk-based approach
• High sense of responsibility, integrity, and ability to prioritize tasks based on business needs
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!