Dutch After Sales Consultant

Dutch After Sales Consultant

> speakit · Athens, Greece (Remote) · Full-time · Posted 2023-05-22

**Workplace:** remote

**Department:** Dutch

Description

Are you a fluent **Dutch** speaker? Do the next step and kick-start your career dynamically!

We are looking for **Dutch After Sales Consultants to work in Greece** (remotely all over Greece) for the world’s largest multinational technology company that designs, manufactures, and markets smartphones, tablets, personal computers (PCs), software (iOS and MacOS) portable and wearable devices!

Join a dynamic & multicultural team and let your new journey begin in Greece!

Responsibilities:

• Act as the first point of contact for all the Dutch-speaking customers
• Identify and assess customers’ needs to achieve satisfaction
• Provide iOS software troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account - ID & passwords
• Resolve customers’ online store post-sales requests
• Deliver high-quality support and handle customer complaints, provide appropriate solutions
• Manage large amounts of incoming calls
• Build sustainable relationships and trust with customer accounts

Requirements

• Native-level or near-native level in Dutch
• B2 level in English
• Tech savvy, curious and problem-solving acumen
• Familiar with iOS and/or MacOS, or comparable technology, is preferred
• Able to identify technical issues and suggest immediate solutions to clients
• Excellent communication and problem-solving skills
• High School Diploma holder
• Flexible to work night shifts/ weekend shifts (if applicable)
• Prior customer support experience would be an advantage

Benefits

• Competitive salary (1300€ gross / 14 salaries per year)
• Performance-based bonus up to 250€
• Relocation package in case you reside outside of Greece _(flight ticket to Greece, cab fare from airport to your hotel, 4-week hotel accommodation, assistance finding an apartment, real estate fees covered by our company)_
• First-class ongoing training and career development opportunities
• Work from home policy - All over Greece
• You will join a multinational leader
• Multicultural and modern working environment
• Free Greek language lessons
• Onsite canteen and casual dress code
• Fun interactive activities organized within the team

**Relocation Bonus:**

• after 3 months: 300Eu
• after 6 months: 750Eu
• after 12 months: 1000 Eu

Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/EC50CB44F4/apply)

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