Relationship Officer, UHNI at Access-bank — Nigeria

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About The Role

Relationship Officer, UHNI (Private Banking)

> Access Bank PLC · Lagos, Nigeria · Full-time · Posted 2026-10-25

**Workplace:** on_site

**Department:** Retail Banking

Description

**Job Grade:** BO - SBO

**Job Location:** Lagos and Abuja.

**Job Overview:** To grow the bank’s UHNI customer base by acquisition of new customers via direct cold calls, referrals and leveraging the bank’s value chain whilst sustaining existing relationships.

**Key Responsibilities**

Actively source, prospect, and acquire new UHNI clients, leveraging existing networks and professional referrals.
Prepare call plans.
Follow through to ensure identified prospects are converted.
Identify customer needs and proactively seek to provide products/ services to meet the anticipated needs.
Participate in regular review of customer segment marketing strategies / customer plans and make appropriate improvement suggestions.
Pay regular visits / make calls to key decision makers in the value chain of existing customers with a view to improving or maintaining good relationships.
Develop competences as might be required by the bank, Group Head and Relationship Manager.
Monitor and evaluate own portfolio performance.
Perform other duties as assigned by the Relationship Manager and/or Group Head, Private Banking.

Requirements

**Skills/Competencies**

_Required skills_

Excellent customer relationship development/management
Strong customer service orientation
Knowledge and understanding of Private Banking, Wealth Management, and the Retail market.
Products Knowledge.
Presentation and Selling skills.
Credit appraisal and analysis Skills.
Good negotiation, problem-solving and conflict resolution.
Excellent communication and interpersonal skills
High level of professionalism and discretion
Attention to detail

**Qualifications & Experience**