Sky 360-Investment RM_Sky Channel_0408_1461_1019662

Job Role: Subject Matter Expert-VRM • Subject Matter Expert-VRM (SME) responsible to close Life Insurance and General Insurance from the leads Transferred from Relation Manager. • Collaborating with fulfilment to ensure best in class conversion ratios. • Adherence to Standards of Performance. • Measure of outcomes – NPS and Sales Quality • Adherence to Information Security norms & quality process norms. • This skill will also do sales with the leads Transferred to them. • Responsible for quality communication and productivity. • Complete the logs specified by the process (End-of-day target). • To be aware of and comply with any updates about the process. • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: • Should be a least graduate. • Should not have employment gap for more than a month. • Should have at least completed a 2 year in current org. • Better soft skills – conversational skills and English versant scores 7+. • Flexible to work on rotational week offs. • Experience in selling Insurance.